Feb. 3rd, 2009

LS Disease

Feb. 3rd, 2009 09:18 pm
soobiebear: (Zeffanism)
Anyone up for a story?

Lead Singer calls today, I'll call him LS. He braved the fierce winter weather to purchase a new computer. The man knows little about computers. He says he bought it in Big City for about a hundred pounds.

a) He's bought a computer without guidance. Fail.
b) He didn't buy it from a store, but from 'a friend'. Fail.
c) He doesn't have a spec sheet and doesn't remember what he's running. Fail.

So, he gets the new beastie home and sets her up. Finds out there's no sound.

a) He needs sound
b) He can't open it up and look around in the guts
c) Did I mention he's a vocalist?

Not only is there no sound, which he needs, the CD-ROM drive doesn't work. Only he can't just tells me it doesn't work, 'cos it does spin around and whirr and make a buzzing noise when a CD is put in, but nothing 'happens' and then it stops spinning. All nice technical terms. Might be the IDE cord isn't plugged in. Autoplay might be turned off. Might be defective. God only knows. I'd tell him how to open up explorer and run the bugger manually but I know it would only confuse him further.

It's like working in a cube again. With a complete newb on the phone. Did you use the CD-ROM as a cupholder? Can you put the computer back in it's box and take it back to your 'friend'? I'm sorry, the equipment is smarter than the operator. Please install more processor power in LS module.

With my tech support duties at a stand still, I have my own tech worries to fix, mainly getting ProTools to recognize the external hard drive in Vista. I hate Vista, I really do, but I tried Win7 and that just didn't fly yet with ProTools even though theoretically it should have. Been recording to the onboard HDD and you know how Digidesign hates that.

Running the show on my own tomorrow. So nice that the supposed 'real world' has such slack outlook on employment. I know I go in to work unless the doctor won't let me out of the hospital. The other girls just seem to come and go as they please. And they stay employed. WTF?

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